Legal · REFUND
Refund Policy
1. The voluntary refund window
The Client Engine Rig: Founding Pilot has a one-time purchase price of $500.
You may request a full refund of the $500 purchase price within 14 calendar days of confirmed payment.
You do not need to show that an income, revenue, lead, client, or other business result failed to request a refund inside this window.
2. How to request it
Email vic@solvoure.com within the 14-day window. Include the email used at checkout, the order identifier if available, and a clear statement that you are requesting a refund.
Victor Manuel De Sousa Rodriguez, trading as Solvoure, checks the payment record and the time the request was received. A matching request received inside the window is approved for the full $500 purchase price.
After approval, Solvoure submits the refund through the Whop transaction record for return to the original payment method. Whop and the payment provider control the time the refund appears. This policy promises no exact posting time.
3. What the refund changes
When a refund is approved, undelivered pilot work and remaining pilot support end. Any continuing right that applicable law gives you is not removed.
Requests received after the voluntary 14-day window are reviewed only for a mandatory right, a duplicate charge, a payment error, or another remedy required by applicable law.
4. The separate Done-For-You engagement
The paid Done-For-You Client Engine installation is offered under a separate written agreement. Its payment, cancellation, guarantee, and remedy terms are set in that agreement, not on this page.
5. Mandatory rights
Nothing on this page removes a statutory cancellation, withdrawal, conformity, repair, replacement, or price-reduction right that applies where you live.
If you are a consumer in the European Union or the United Kingdom and want to rely on a statutory remedy, email vic@solvoure.com with a clear statement of your request.
6. Contact
Refund, withdrawal, and payment questions go to vic@solvoure.com.